If there are not enough or clear to answer you, please mail us, thank you.
You can also contact us through Inguiry Form.
The PSW are not energized.
(Yellow or Green indicator dark)
Make sure if OptoLock® and CAT5 patch cord are certainly plugged in receptacle.
Confirm if power adapter work normally.
Confirm if the operations of Step User’s Guide(2)~(6)are correct.
If there is any technical issue.
Please contact with our sales department
( Sales@comoss.com.tw )
( OptoLock® is a registered trade mark of Firecomms )